Deliveries & Returns
We aim to dispatch all other orders within 1-2 days dependent on current stock availability.
Delivery will be 1-3 working days from order or to Ireland 3-5 working days from order
The customer must inspect the goods supplied immediately on receipt and notice of any loss or damage must be made within 24 hours of receipt
A minimum handling charge of up to 20% will be made for goods returned for credit and subject to our discretion. Consumers have a statutory right Under the distance selling regulations to return goods within 7 days of the delivery date. The refund will be given within 30 days.
Should packing material be damaged or internal accessories be missing, a restocking fee of up to 30% will be applied.
Goods returned for faults and found to have no fault after testing will be returned to the Customer and a testing fee of £35+VAT & £15+VAT handling will be invoiced and payable.
Locks and keys are non refundable
A T Ball Electrics reserve the right to refuse items returned other than warranty issues if the said products have been used or are unboxed.
Transport costs for items returned under warranty are the responsibility of
the sender but return to customer transport costs are the
responsibility of A T Ball Electrics if found to be faulty
If no fault found minimum costs for testing and handling before
reshipping back to the customer
Talk the fault through with support at
A T Ball Electrics before sending back
Office 01773 719347
To cancel you can email us at firstname.lastname@example.org, phone the office on 08453510781, or Adrian 07971475781 write to us at
The Old Bake House Office 31 Moorgreen Newthorpe Nottingham NG162FD
within seven days of payment, quoting your order number. And why you are canceling / returning the order
These conditions do not effect your statutory rights as a consumer.
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GUARANTEE (ENGLISH) from GI.BI.DI.
The performances of its own manufacturing products only and exclusively with
regard to uses, destinations, applications, etc. explicitly indicated. The guarantee is intended to be
applied only to GI.BI.DI. components and thus not to the whole project or installation in which they
are included. Any other use has to be considered improper and therefore dangerous. In the case the
purchaser intends products above mentioned to sale, it will be his own burden and responsibility to
let know to his buyers the indications in object.
This guarantee, in commercial relationships or in case of good's sale for professional use, is given in
compliance with art. 1512 CC of the Italian law and is restricted to the repair or replacement of the
component recognized as defective because of design, material or manufacture defect, referable to
GIBIDI, within 24 months from the date of sale or installation, as long as it is duly certified from a
valid fiscal document (invoice or receipt note with Transport Document), indicating the data of the
products installed (code, series number, etc...). In the absence of these sales documents, GIBIDI
will recognize the guarantee of 30 months starting from the
production date, excluded the defects
deriving from tampering. Except faults deriving from tampering or facts caused by the same
purchaser as wrong installation, modifications or reparations made without GI.BI.DI.
authorizations, use, maintenance or conservation not correct.
Possible reparations / substitutions do not extend guarantee’s duration. You must consider excluded
from guarantee the use of control board equipments and/or control and safety accessories not made
by GI.BI.DI., feeding tension’s
irregularities, use different from what expected or any other
that cannot be ascribed to GI.BI.DI. These faults’ verification lies exclusively within the
competence of GI.BI.DI. technicians. Except GI.BI.DI. malice or heavy fault, this one is not
answerable for direct, indirect and/or consequential damages deriving to the purchaser from end
products (as, for instance, damages for non - use of supplied goods, on behalf of the purchaser
and/or the end user).
The guarantee above mentioned takes up and substitutes law guarantees for irregularities and
conformities, and excludes any other possible GI.BI.DI. responsibility anyway caused by supplied
goods; in particular the purchaser will not able to claim compensation for damage, price reduction
or contract resolution.
The purchaser looses guarantee right if he is in order with payments. Possible claims will have to be
made in writing, at expiry penalty, within a maximum term of 8 days from products’ receiving date
for quality faults or not conformity that the purchaser could note as soon as he receives goods;
within 8 days from the discovery of hidden faults or not conformity. When the guarantee is expired,
you will be not able to put forward a claim towards GI.BI.DI. Goods shall be forwarded to
GI.BI.DI. with transport cost charged to the purchaser and they will send back ex-works
GIBIDI , GiBiDi, GBD, G:B:D:,